Dedicated Subject Matter Expertise:

Supply Chain Alliance is one of the industry’s leading innovators driven with leadership and execution teams who have senior subject matter expertise in material returns management for technology manufacturers and distributors. Our core competency is reducing global returns for the world’s largest technology enterprises.

With a minimum of 20 years relevant experience from companies like Compaq, Digital Equipment Corporation, Hewlett Packard, Ingram Micro, NEC, NCR, AT&T, Silicon Graphics, and Oracle, SCA has access to the world’s best practices, and are continuously developing the industry’s benchmarks for returns prevention within technology manufacturing. As a result of their subject expertise, new program diligence and recommendations are fast-tracked; benchmarks and program start-up phases are accelerated, with new operating constructs and increased global responsiveness.

We enable the global returns processes to be utilized as a competitive weapon.

SCA Core Subject Expertise:

  • Anti Gray Market
  • Brand Protection
  • Channel Inventory
  • Recycling & Reuse
  • Returns
  • Scrap & eWaste
  • Trade-in Programs

We are committed to optimizing efficiencies, and deploy workflow tools and processes under all appropriate conditions. In one recent program, 200 internal workflow users were added within the first year, increasing efficiencies by a similar factor. Document control tools and process sharing tools are also shared and encouraged within Six Sigma conditions.