Approach: Design, Stabilize, Optimize™
SCA stands apart from traditional consultants
who are compensated regardless of their recommendations’
real world viability. SCA prefers engagements requiring process
or organizational improvements; not simply advice. SCA wants to
be tied to real world successes.
We’re different than pay-for-transaction
1-, 2-, or 3-PLs with inherent conflicts of interest. Instead
our performance is tied to the viability and timeliness of metric
As a process architect, SCA understands that
business processes solve goals, not singular
solution tools or staffing recommendations. We assume a strategic
role to optimize returns processes with the least amount of disruption.
SCA methodically and aggressively achieves Level 1 metrics with
Six Sigma DMAIC tools, and a proven Design, Stabilize, Optimize
- Strategically redesigns return material policies
and procedures to support corporate growth and revenue objectives,
- Stabilizes the end-to-end process to ensure
metric achievements before engaging additional rollout phases,
- Continuously optimizes the system to reduce
SCA is successful when our clients increase
profits, competitive advantage, and growth.